This Job Listing is Expired

Part-Time Customer Account Advisor

Job Location: Arkadelphia, AR

Company Name: Aaron's

Date Posted: 2019-06-02

Valid Through: 2019-06-28

Employment Type: FULL_TIME

Estimated Salary:

Job ID: 192801923

Description:

Aarons Part-time
Customer Account Advisors serve as coaches to our customer, driving payment
collections and lease agreement renewals by understanding lease agreement
benefits and ensuring customers are 100% satisfied with the product. As a
Part-time Customer Account Advisor, you will build relationships with our
customers over the phone and face-to-face to help bring them one-step closer to
ownership.
Skills for Success

Part-time Customer Account
Advisors can connect and relate well to people, demonstrate empathy, listen
attentively, explain things simply and easily and successfully navigate difficult
conversations. Strong multi-tasking, organizational, negotiation and persuasion
skills are necessary. Like all Aarons team members, they share our purpose and
passion for making a real difference in the lives of others and the
rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of
customers accounts including maintaining updated customer information in
the store computer system and documenting all customer payment
appointments.
Direct contact with customers
who have not renewed their Lease agreement(s) both in home visits and over
the phone
Sell customers on the benefits
of timely lease agreement renewal payments
Assist the Customer Account
Manager in setting and achieving daily, weekly and monthly revenue and
renewal goals
Assist with merchandise returns
and guest deliveries as directed by management
Clean and certify merchandise
in the Quality Assurance Center for all items personally returned
Complete and maintain weekly
vehicle maintenance sheet and route sheets daily
Load, secure and protect
product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested
by management
Requirements
At least 21 years old with a valid
state Drivers License and compliance with the Companys Driver
Qualification Policy; including satisfactory MVR (driving record)
Must meet DOT requirements to obtain
certification in required states
Ability to work schedule of hours
varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without
help and up to 300 lbs. with the assistance of a dolly
High School diploma or equivalent
preferred
Two years of retail/customer service
experience preferred
Excellent interpersonal and
communication skills
High energy with the ability to
effectively perform all functions of the store and multitasking
effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Rewards

Team members enjoy
access to career training and advancement opportunities, and rewarded with
competitive compensation, which includes:
401(k) plan
About Aarons

At Aarons we provide
sales and lease-to-ownership specialty items relating to furniture, consumer
electronics, home appliances, and accessories through its more than 1,800
Company-operated and franchised stores. Our customers shop at Aarons for the
same reason you should choose us for the next step in your career our ability
to influence peoples lives. We help people OWN IT, and if you are
looking for a company with the passion and dedication to make a difference in
the lives of customers and team members alike, join us today.

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