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Hospital Veterinary Assistant, ARC

Job Location: New York, NY

Company Name: ASPCA

Date Posted: 2019-06-01

Valid Through: 2019-06-29

Employment Type: Full_Time

Salary: 15.73

Job ID: 45300


Please make sure to attach both a resume and cover letter to complete your application.


The goal of the ASPCA Animal Recovery Center (ARC) is to rehabilitate animals that are admitted through NYPD and ASPCAs Humane Law Enforcement (HLE) and Community Engagement (CE) programs, and to prepare them for Adoption.

Our team is in search of enthusiastic and dedicated Hospital Veterinary Assistant (HVA) to support the rehabilitation of these animals by providing direct animal care and maintenance for all admitted animals including feeding, enrichment and socialization, medical observation and cleaning of animals and exam areas.

We encourage a candidate who demonstrates outstanding inter-personal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. This is a full-time position Weekends may be required. Position may require occasional flexibility and occasional overtime.


Responsibilities may include but are not limited to:

Nursing Care and Client Services (60%):
• Demonstrate excellent relations with co-workers and patients.
• Feed animals as scheduled and make sure they have clean water at all times
• Exercise/socialize animals three times a day and abide by the dog-walking program in place. This includes documenting and communicating all necessary animal information for management or Veterinary staff
• Ensure the comfort and cleanliness of hospitalized / adoption animals
• Bathe or clean pets immediately that become soiled with urine, blood or feces
• Communicate effectively with DVMs and document issues or concerns regarding the animals in your care
• Daily cage side patient rounds attendance
• Knowledge of when to recognize a medical or behavior problem and do a basic assessment of an animals status
• Identify, communicate and address logistics issues and follow up to ensure resolution
• Direct patient care including medication administration, physical therapy, nebulization and coupage, assistance during procedures such as subcutaneous fluid administration, bandage/splint changes, wound treatments, etc.
• Participating in the holistic rehabilitation of cruelty and neglect victims
• Provide daily frequent and intensive behavior and enrichment therapy in concert and under the supervision of behaviorists and enrichment counselors.
• Safe and smooth handling and sedation of behaviorally challenged animals.
• Excellent handling abilities of large dogs and feral/semi-feral cats; or interest in developing these abilities.
• Understanding infectious diseases and willingness to adhere to protocols to recognize the start of an outbreak and prevent spread.
• Willingness to learn new medical/behavior techniques and then implement them.
Housekeeping and Maintenance (30%):
• Ensure that exam room and kennel areas are clean, orderly and ready for use
• Take inventory and stock supplies multiple times per day.
• Make certain all common areas, exam rooms and kennels are kept extremely clean through the day. This includes your own clothing and appearance.
• Advise Facilities management and directly handle and communicate Facilities problems as needed.
Administrative and Communication (10%):
• Maintain confidentiality with legal cases
• Attend staff meetings and training classes as scheduled.

Exemplifies The ASPCAs Core Values
• Has Commitment and dedication to improving the lives of animals
• Demonstrates Ownership and feels responsible for outcomes
• Believes in Team that we are stronger together
• Seeks to Elevate others and reimagine what is possible
• Focuses on Impact , specifically making change for animals

Education And Qualifications
• High School Diploma or GED required
• Ability to work independently, as well as be a team player.
• Ability to restrain and handle animals
• Must have background in small animal medicine and husbandry in a clinical setting or direct care experience in boarding facility, animal day care or animal shelter
• Animal shelter/disaster response experience preferred.

Knowledge And Skill Requirements
• Strong interest in animal welfare and serving at risk animals
• Strong interpersonal skills
• Ability to work independently as well as part of team
• Ability to maintain open mind regarding changes and be willing to learn, implement, and teach new protocols
• Excellent organizational skills
• Ability to demonstrate excellent leadership in challenging and unexpected situations
• Excellent written and verbal communication skills
• Proficient computer skills, including Microsoft Office
• Must be able to lift 40-plus pounds
• All duties and responsibilities are subject to change due to specific requirements of ASPCA/NYPD Partnership program needs
• English (required), Spanish (not required)
• Overtime may be required for this position


Ability to work efficiently and calmly under challenging circumstances and emergency situations, Able to lift up to 40 pounds, Able to work standing for 10 or more hours, Basic to advanced computer skills, including Excel, Microsoft Office and ImproMed, Completion of the Fear Free 8 module course or willingness to complete within 60 days of hire/promotion, Effective communicator and ability to work independently as well as part of a team, Excellent communication skills and proven ability to multi-task, Knowledge of veterinary hospital protocols and procedures, Maintain confidentiality with legal cases, Maintain open mind regarding changes and be willing to learn, implement, and teach new protocols, Must possess excellent customer service skills., Overtime may be required for this position, Possess excellent Fear Free animal handling and restraint skills.


English (Required), Spanish

Education And Work Experience

High School Diploma (Required) 1 – 2 years experience in the Animal Care Technician role or equivalent, 1 – 3 years veterinary hospital and/or shelter experience preferred.

Our EEO Policy

The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCAs standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCAs People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by

Keywords: Veterinary Technician, Vet Tech Visiting Instructor, RVT or Senior Veterinary Assistant, Credentialed Veterinary Technician, Experienced Veterinary Technician

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