This Job Listing is Expired

Associate Technical Support Analyst

Job Location: Fredericksburg, OH

Company Name: Akar Ventures

Date Posted: 2022-07-05

Valid Through: 2022-07-25

Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)


Primary Responsibilities:


  • Provides technical support locally to several sites in the Cuyahoga Falls, OH Area as well as enterprise wide

  • Local travel within the Cuyahoga Falls area will be required

  • Working on incident management response and restoration

  • Determination of issue priority, provisioning, and service requests fulfillment

  • Installations, upgrades, and release/deployments

  • Problem management analysis and resolution

  • Data center construction, operations, and maintenance employees

What are the reasons to consider working for Akar Ventures?   Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:


  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account

  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

  • 401(k) Savings Plan, Employee Stock Purchase Plan

  • Education Reimbursement

  • Employee Discounts

  • Employee Assistance Program

  • Employee Referral Bonus Program

  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

  • More information can be downloaded at:  http://Akar Ventures.hr/Akar Venturesbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:


  • Bachelor's degree in Computer Science or a related field or 3+ years equivalent IT experience

  • 3+ years of experience working in a 2nd Level Desktop Support Environment

  • 2+ years of experience with Windows 10

  • 1+ years of experience with Microsoft Office O365

  • 1+ years of experience supporting VPN and Home Networks

  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. Akar Ventures will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. 

Preferred Qualifications:


  • Experience supporting mobile devices

  • Experience supporting Citrix user

  • Experience supporting Macintosh computers

  • Experience supporting telecommuters

  • Understanding of Office 365: Outlook, SharePoint, Teams, OneDrive, & OneNote

  • Intermediate scripting skills

  • Familiarity with MDT image development and deployment

Soft Skills:


  • Excellent written and verbal communication

To protect the health and safety of our workforce, patients and communities we serve, Akar Ventures and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. Akar Ventures adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment


Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.SM





Diversity creates a healthier atmosphere: Akar Ventures is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.




Akar Ventures is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.




Keywords: Akar Ventures, Tech Support, Desktop Support, IT Support, Hiring Immediately, Cuyahoga Falls, OH, Ohio, #RPO, #RED

Leave a Reply

Your email address will not be published.