Senior Report Analyst – Telecommute

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

Do you have experience in the manipulation, analysis, and reporting of vast amount of data from multiple sources in support of a variety of business requirements, including state deliverables? Join us as a Senior Report Analyst to manage and manipulate structured data, with a focus on building reporting tools, conducting analysis, performing normalization operations, assuring data quality and recommending innovative solutions to manual processes.

This Senior Report Analyst will support and partner with team members and health plan leadership in their focus on clinical processes related to service coordination/case management. This Senior Report Analyst will manage various ongoing reporting needs as well as ad hoc requests regarding Medicaid and related products and programs, including state deliverables. The Senior Report Analyst will create and maintain reporting capabilities and documentation of those processes for the Total Quality Management Program and provide data and summaries necessary for NCQA annual program evaluation data elements reporting.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S., preferably in Texas as you take on some tough challenges.

Primary Responsibilities:

• Responsible for designing/developing, programming, maintaining, and publishing operational reports
• Provides operational analysis utilized for decision making
• Makes recommendations based on the analysis and provides explanations for reporting results
• Identifies solutions to non-standard requests and problems
• Solves moderately complex problems and conducts moderately complex analyses
• Schedules and presents data to leadership in meetings
• Identifies appropriate data sources, report metrics, and tools for providing required information
• Determines scope of requested work in order to assess resource requirements and create work plans
• Demonstrates understanding of business terminology and acronyms in order to accurately interpret requests
• Communicates with external customers and vendors in order to gather information needed to complete reports
• Identifies appropriate report format to use
• Uses existing databases and create new databases as needed for reporting purposes
• Tests and reviews completed reports and associated metrics used in order to ensure accuracy and quality
• Translates concepts into practice
• Provides explanations and information to others on difficult issues
• Ensures that report parameters are established consistent with data governance requirements
• Coaches, provides information, feedback, acts as a resource, and guides others 
• Develops data solutions to support analyses
• Performs analysis, interprets results, develops actionable insights and presents recommendations to leadership
• Partners with stakeholders to understand data requirements and develop tools such as dashboards to summarize data for leadership
• Responsible for the coordination and completion of data requests across various functional areas
• Tracks pricing and expenditures with letter vendor ensuring charges are correct.
• Provides back up for the twice weekly data analysis to produce contractually required communication to members
• Provides weekly census of Health Services department, additions, terminations, changed department and changed reporting structure of employees
• Provides subject matter expertise (SME) in areas including reporting scope, parameters risk identification, and reporting methodology, and other areas of expertise based on established report analyst techniques
• Ensures requests are completed on time and in scope
• Manages vendor and service providers to define reporting parameters and performance expectations
• Reviews requests and determine resource requirements
• Collaborates and manages the relationship with applicable stakeholders to identify data goals/requirements/specifications
• Gathers the appropriate delegates and develop plans to set and track progress
• Identifies and determine data needs and request and maintain access to necessary reporting sites
• Ensures that all communications and preparations are planned and executed appropriately
• Provides regular updates to applicable stakeholders and makes appropriate recommendations/revisions, as needed
• Meets with CPCs quarterly to review performance and issues in preparation for the quarterly presentations to leadership

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Undergraduate degree or equivalent years of experience
• 5+ years of reporting experience
• Advanced proficiency in Excel (with data sets) and Access Databases (filters, slicers, pivot tables, formulas, Vlookup, queries)
• Intermediate proficiency in other MS Office applications (Outlook, Word, PowerPoint)
• Ability to work Monday - Friday core business hours

Preferred Qualifications:

• Bachelor's degree
• Healthcare industry experience
• Experience working in a clinical environment
• Experience working with Medicaid population
• MS Office Share Point experience
• General knowledge of NCQA
• Experience working with state deliverables

 Demonstrated Skills:

• Solid interpersonal skills
• Advanced report analyst skills
• Excellent problem resolution, time management, organizational, and prioritization skills and ability to balance multiple priorities
• Ability to negotiate and resolve conflicts
• Build commitment within team
• Be accountable
• Think independently, creatively and work autonomously
• Give and receive feedback
• Self-starter able to work with minimal guidance, seeking guidance on only the most complex tasks
• Highly developed verbal communication skills communicating ideas clearly and concisely
• Exceptional writing skills that demonstrate a natural command of language, organization and flow
• Analytical / critical-thinking skills for understanding complex product offerings and value propositions and defining them in succinct, persuasive written responses
• Ability to work in a self-directed manner within a fast-paced, deadline-driven, and complex environment, proactively seeking guidance on complex tasks
• Intense customer focus and ability to adapt style and approach to customer preferences
• Solid focus on quality 
• Flexible and able to cope with changing conditions

To protect the health and safety of our workforce, patients and communities we serve, Akar Ventures and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. Akar Ventures adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)

*All Telecommuters will be required to adhere to Akar Ventures's Telecommuter Policy.

Colorado, Connecticut or Nevada Residents Only: The salary/hourly range for Colorado residents is $66,100 to $118,300. The salary/hourly range for Connecticut/Nevada residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Akar Ventures offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Akar Ventures, you'll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: Akar Ventures is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.     

Akar Ventures is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.